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Return, Refund and Cancellation Policy

At The Indian Chai we believe that customer satisfaction is key; therefore we stand behind all products bought at our site.

If you receive a product which is not as per the specifications ordered by you i.e. Wrong Quantity, Defective, Damaged, Or Significantly different from the description given, You are completely protected. Just mail us at info@theindianchai.com & we will take care of your problem & sort it out.

To cancel your order, send us an email to info@theindianchai.com with your order details and we'll cancel it promptly.

Please note that we do not accept cancellations once the teas have been dispatched from our fulfillment center.