1. We offer free shipping on all prepaid orders above INR 399.
  2. We charge a small COD fee of Rs 100/- for orders below Rs. 399/-.
  3. Orders of Rs. 400/- and above, we charge COD fee of Rs. 35/-
  4. The Service has a delivery ETA of 3-7 days from the date of dispatch.
  5. The products are generally dispatched within 48 hours of the order being received.
  6. Shipping costs are automatically calculated on the basis of order value and mode of shipping.
  7. Orders received before noon IST (Indian Standard Time) usually ship out the same business day. Orders received after this time generally leave the next business day.
  8. All cancellation requests must be initiated within 24 hours of placing the order or before your order has been shipped. Orders once processed cannot be cancelled if shipped.

You can reach out to us at help@theindianchai.com or call us on 033-79619194 and we will be happy to help.